Within the warranty, we will supply the new parts and appropriate advice on fixing the product. If the bike and/or defective parts need to be returned to us for repair we do not cover shipping costs, the warranty requires that the product be returned with the defective part at the customer’s expense, the customer is then liable to collect the product themselves or pay shipping costs.
Repair or replacement is entirely at our discretion.
Warranty Does Not Cover:
This warranty does not cover paint damage, rusting parts (the frame is Aluminium so won’t rust), tires, or failure arising from improper use or no maintenance. This warranty does not apply to damage or failure due to accident, abuse, misuse, or neglect.